Try our 45-Day Guarantee - Don't Like Our Shades, Get Your Money Back
45-Day Money-Back Guarantee - Don't Like Our Shades, No Problem.

SHIPPING

It takes up to 24 hours to process your order after your payment is authorized and verified. The order processing time might get affected by weekends and holidays.

Orders placed before 12:00 PM CST Monday – Friday will be shipped out the same day. Orders will be shipped the next business day if placed after 12:00 PM CST.

Orders after 12:00 PM CST on Friday will be shipped on the following business day. Orders placed on weekends and official holidays will be processed and shipped on the following business day.

After your order confirmation, please allow 24-48 hours for your order tracking details to update.

DOMESTIC SHIPPING

SERVICE COST DELIVERY TIME
USPS First Class COST: FREE DELIVERY TIME: 3-7 BUSINESS DAYS
USPS 2nd Day Air COST: $15.00 DELIVERY TIME: 1-3 BUSINESS DAYS
USPS Next Day Air COST: $25.00 DELIVERY TIME: 1-2 BUSINESS DAYS

For questions and queries about your order, please contact customersupport@rivierashades.com

International shipping

All shipment packages include tracking, and we will send the tracking number to you via email the night your order is shipped. We are not liable for packages that show that they have been delivered but have not been received.

DUTIES/TAXES/TARIFFS - SOME COUNTRIES MAY HAVE EXTRA FEES FOR IMPORTED GOODS, WE HAVE NO CONTROL OVER THIS, AND ALL FEES WILL BE YOUR RESPONSIBILITY.

DDP – Delivered Duties Paid – Import duties & taxes are collected and paid upon checkout.

DDU – Delivered Duties Unpaid – Import duties & taxes are collected and paid by the customer upon delivery of goods. Customer assumes responsibility of any applicable fees.

COUNTRY STANDARD (BUSINESS DAYS - FREE SHIPPING) EXPRESS (BUSINESS DAYS)
Australia 7-14 DAYS 2-5 DAYS
Canada 3-9 DAYS 1-3 DAYS
France 6-12 DAYS 1-3 DAYS
Germany 6-12 DAYS 1-3 DAYS
Hong Kong 4-6 DAYS 1-3 DAYS
Israel ------- 2-4 DAYS
Italy 6-12 DAYS 2-4 DAYS
Japan 6-9 DAYS 2-4 DAYS
Malaysia 6-9 DAYS 2-4 DAYS
Netherlands 6-12 DAYS 1-3 DAYS
Poland 6-12 DAYS 1-3 DAYS
Singapore 5-7 DAYS 1-3 DAYS
Spain 7-12 DAYS 1-3 DAYS
Switzerland ------- 2-4 DAYS
United Kingdom 6-12 DAYS 1-3 DAYS
Rest of World 7-14 DAYS 3-5 DAYS

For questions and queries about your order, please contact customersupport@rivierashades.com